Start with your account
Sign in and open My orders for the safest way to check status or reveal eligible delivery. Use the complete random order reference when contacting support so the team can find the correct immutable order.
Published channels
Active Persian and English support channels are configured by the operator and appear in the Contact action and footer. If no channel is shown, use the Help page while support destinations are being configured. Do not trust an unlisted account claiming to represent APlaza.
What to send
- Your complete order reference.
- The language used for the order.
- A short description of the issue and when it occurred.
- A safe screenshot with passwords, codes, payment secrets and delivery values removed.
What not to send
Support will never need your password, one-time verification code, API key, wallet secret or full delivery credential. Remove these values before sending a message.
Contact support
No active support channel is published for this language.
View my orders